Air India Goes All-In On The Transformation | CEO Campbell Wilson [G0qgzq7Bht4]
What does it really take to rebuild an airline like Air India? In Episode 1 of this exclusive Mashable India x Air India series, host Siddharth Alambayan sits down with Air India CEO Campbell Wilson to uncover the massive transformation happening behind the scenes. From outdated systems and operational challenges to new aircraft, upgraded cabins, AI-powered technology, and Air India’s ambitious strategy, this episode explores how the Tata Group is rebuilding Air India into a world-class global airline. Featuring: * Air India’s transformation journey * Tata Group’s vision for the airline * Airbus A350 & Boeing 787-9 Dreamliner * Fleet modernisation & customer experience upgrades * Digital transformation, AI & operational improvements * The future of Indian aviation If you’re passionate about aviation, business transformations, airline strategy, Tata Group, customer experience, or the future of Indian aviation, this series is for you. Don’t forget to Like, Share & Subscribe for upcoming episodes featuring the leaders driving Air India’s transformation journey. 00:00 Air India’s Biggest Transformation Begins 00:51 Campbell Wilson on Inheriting Air India 01:33 The Shocking State of Air India Offices 02:15 Why Air India’s Turnaround Takes 5-7 Years 02:47 Merging Airlines While Running Operations 03:21 Why Aircraft Upgrades Take So Long 04:17 The Massive Investment Behind Air India 05:06 Fixing Customer Complaints & Experience 05:31 Can Air India Become World Class by 2028? 06:15 New Lounges & Premium Ground Experience 06:44 “Are We World Class Yet?” 07:02 Advanced Safety & Service Training 07:28 Campbell Wilson’s Cricket Analogy for Air India 07:57 Meeting the Leadership Behind the Transformation Mashable Across The Web Like us on Facebook: Follow us on Twitter: Follow us on Instagram: Subscribe for Latest Videos: Mashable India is for superfans. We're not for the casually curious. Obsess with us as we start exploring India. #AirIndia #CampbellWilson #TataGroup #IndianAviation #Aviation #VihaanAI #MashableIndia #AirIndiaTransformation #A350 #Dreamliner #BusinessStrategy #AirlineIndustry #JRDTata #Travel #AviationIndustry #CEOInterview